【限時夏日優惠】香薰9折發售.全店買滿三件額外9折

FAQ|常見問題

 成功下單後多久會寄出產品?

所有訂單會於下單後48小時內寄出

可以更改或取消訂單嗎?
所有訂單一經寄出,便不可更改或取消

運費是多少?
香港運費
1.順豐速運 (運費到付)
上門送貨自取點取貨:首1kg 港幣30
其後每0.5 kg 加
港幣6

2.傘兵速遞 (運費到付)
自取點取貨首1KG 港幣15
上門送貨首1KG 港幣25
其後每1 kg 加港幣5
自取點地址:https://www.paratrooperex.page/selfpick-point

(所有運費一律以物流官網為準)

海外運費 (越南除外)
- 我們很樂意為你查詢最優惠的物流方式到你的國家,歡迎透過臉書或郵件聯絡我們
- 請留意任何稅項都要買家自行處理

網店的貨幣是什麼?
- 產品的價格顯示為港幣

如何付款?
- 我們接受 VISA / MASTERCARD / AE

你們接受退貨或退款嗎?
- 不好意思,所有貨品一經寄出,不接受退貨和退款

 

HOW LONG DO MY ORDER SHIP?

- all orders will be shipped out within 48 hours.

CAN I CANCEL/ CHANGE MY ORDER?
- order can be cancelled/changed if the order is not yet shipped.

HOW MUCH IS THE DELIVERY FEE?

Hong Kong delivery
any address by SF express (including self pick up location)
- HKD30 per order for first KG, extra $6 per 0.5 kg (delivery fee pay on arrival)

International delivery (except Vietnam)
- we are happy to check the cost effective delivery to your country, welcome to reach us by FB messenger or E-mail.
- if there is a duty/tax on your order, we do not handle this tax
- for Vietnamese customers, please check out here

WHAT IS THE CURRENCY?
- it is in HKD.

WHAT PAYMENT IS ACCEPTED?
- we accept VISA / MASTERCARD / AE.

WHAT IS YOUR RETURN AND REFUND POLICY?
- sorry that we do not accept any return & refund.